What is Session Recording?

Introduction

Session recording is a really important tool for any business that has users actively using their product. It can provide visibility into user activity, bugs and just general overview as to how your product functions when your users are using it. Let's look at what Session Recording is and how it works.

What is session recording?

Session recording is a process of capturing and storing the actions of a user as they interact with a website or app. This data can then be played back as a video, allowing you to see exactly how users are using your product.

Session recordings can be used for a variety of purposes, including:

  1. Understanding user behavior: Session recordings can give you a deep understanding of how users interact with your website or app. This information can be used to identify areas where the user experience is poor, or to see how users are using features that you didn't expect.
  2. Identifying bugs: Session recordings can also be used to identify bugs in your website or app. By watching how users interact with your product, you can often see where things are going wrong.
  3. Improving the user experience: Session recordings can be used to improve the user experience of your website or app. By seeing how users interact with your product, you can identify areas where the experience can be improved.

How does session recording work?

Session recording software works by injecting a small piece of code into your website or app. This code then records the actions of the user, such as mouse movements, clicks, and scrolls. The data is then stored on a server, and can be played back later.

Benefits of session recording

There are many benefits to using session recording, including:

  1. Improved user experience: As mentioned above, session recording can help you improve the user experience of your website or app. By seeing how users interact with your product, you can identify areas where the experience can be improved.
  2. Identifying bugs: Session recording can also help you identify bugs in your website or app. By watching how users interact with your product, you can often see where things are going wrong.
  3. Increased conversion rates: Session recording can also help you increase conversion rates. By seeing how users interact with your product, you can identify areas where you can improve the conversion process.

How to use session recording

There are a number of different session recording tools available, such as Hotjar, Mouseflow, and FullStory. Once you have chosen a tool, you will need to install it on your website or app. Once the tool is installed, it will start recording the actions of users. You can then view the recordings at any time.

Conclusion

Session recording is a powerful tool that can help you improve the user experience of your website or app. By seeing how users interact with your product, you can identify areas where the experience can be improved, and you can also identify bugs in your product. If you are looking for a way to improve the user experience of your website or app, then session recording is a great option.